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6. Something Went Wrong with the Calibration

6. Something Went Wrong with the Calibration If for some reason you ran into an error during calibration, it is likely because of instability in humidity and/or temperature. Make sure of the following: Your calibration kit is properly sealed for all 24 hrs. Your...

6. Using the app with Multiple Phones

6. Using the app with Multiple Phones To use a sensor with multiple phones or tablets, simply login to your same Smart Sensor account with a compatible device. You do not need to re-link your sensor. The sensor will automatically connect to any of your devices when in...

1. What is Relative Humidity?

1. What is Relative Humidity? Simply stated, Relative Humidity (RH) is the amount of water vapor present in the air expressed as a percentage of the amount of water vapor needed to saturate the air at the same temperature.It is a way of converting the actual amount of...

7. How do I Contact Support?

7. How do I Contact Support? Contacting Support for the CISmart Sensor: The quickest way to contact support for the CI Smart Sensor is through the App. Simply go to the Profile tab and select Contact Us. You can now type in your question and we will respond as quickly...

7. How Accurate is my Sensor?

7. How Accurate is my Sensor? Sensors are accurate to: Humidity: ±4%RH Temperature: ±0.5°C Impact: 56 mg *Dust and particles that accumulate on the sensor can also affect the accuracy so do take care in keeping the sensor in a relatively dust-free...