3. Humidity and Temperature Icons Have Disappeared

Is your sensor’s name displaying but not the humidity & temperature icons in the My Smart Sensors list?

If so, this means your sensor has been un-linked.  A sensor can currently only be linked to a single user’s account. Refer to “Using the CI Smart Sensor App with multiple phones” section.

To re-link your sensor, simply go to that sensor’s Settings page and scroll down to select either “Re-link” or “Delete” and then following the on-screen prompts.