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Smart Sensor App Support

Sensor not connecting/Data gap?

May 6, 2020

Temperature

A user will receive a temperature alert if their sensor measures temperature outside the safe range set by the user. These settings can be found under the Settings page > Set Temperature Alerts

Humidity

A user will receive a humidity alert if their sensor measures temperature outside the safe range set by the user. These settings can be found under the Settings page > Set Humidity Alerts

Impact

If Impact Alerts have been enabled, a user will receive an impact alert if the sensor measures an acceleration greater than the threshold set by the user (default 9g). A user will get an impact alert typically when their valuable has been dropped or hit on another object. These settings can be found under the Settings page > Impact Alerts

Battery

A user will receive a low battery alert if their battery drops below 25%. A user will receive this low battery alert every 24 hours.

 

What are the default alert limits

Cigars

  • Temperature: The safe range is between 64F to 70F
  • Humidity: The safe range is between 64% to 72%
  • Battery: Less than 25%
  • Impact: Anything greater than 9g

Herbal

  • Temperature: The safe range is between 40F to 80F
  • Humidity: The safe range is between 48% to 70%
  • Battery: Less than 25%
  • Impact: Anything greater than 9g

Music

  • Temperature: The safe range is between 40F to 85F
  • Humidity: The safe range is between 40% to 60%
  • Battery: Less than 25%
  • Impact: Anything greater than 9g

Other

  • Temperature: The safe range is between 40F to 85F
  • Humidity: The safe range is between 40% to 60%
  • Battery: Less than 25%
  • Impact: Anything greater than 9g